General Information
Where is the hotel located?
Our hotel is located in the picturesque Saxon Switzerland region in Struppen.
What category does the hotel have?
Bei.Gretel is a 4-star superior hotel.
Arrival & Departure
When can I check in and check out?
- Check-in: from 2:00 pm
- Check-out: until 11:00 am
Is parking available?
Yes, free parking is available directly at the hotel. No reservation is required.
Is the hotel barrier-free?
Yes.
What are the reception opening hours?
Our reception is open daily from 8:30 am to 9:00 pm.
Booking & Cancellation
How can I book a room?
Rooms can be booked directly via our website, by phone at +49 35021 593370 or by email at willkommen@bei-gretel.de.
What are the cancellation conditions?
The cancellation policy can be found in your booking confirmation.
Rooms & Facilities
Which room categories are available?
We offer a variety of room categories:
- Gretel Stübchen Single Room – Cozy single rooms for solo travelers with views of nature.
- Gretel Träumernest – Double rooms for couples or friends, featuring a large bed and modern bathroom.
- Gretel Träumernest with Balcony – Spacious double rooms with additional seating and a balcony.
- Gretel Weitblick – Rooms with impressive panoramic views.
- Gretel Weitblick with Balcony – Additional comfort with a balcony.
- Gretel Weitblick with Roof Terrace – Luxurious room with a private 30 m² roof terrace.
- Gretel Seelenluxus – Exclusive junior suite with balcony and freestanding bathtub.
Are any services included in the room rate?
Yes, the following services are included:
- Rich breakfast buffet
- Use of the sauna
- Morning yoga – on 20 days per month at 7:00 am
- Access to the fitness room
Additional wellness & sports services:
- Sauna access: daily from 2:00 pm – 9:30 pm
Also available for external guests:- 3-hour package: €30.00
- Day ticket: €50.00
- Sauna bag: €5.00
- Massages: also available for external guests.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout the hotel.
Are pets allowed?
No.
How often are rooms cleaned?
Room cleaning is provided upon request – simply use the door sign.
Food & Beverages
Please note: From January 5 to March 26, our evening dining follows adjusted seasonal opening hours.
What dining options are available?
- Breakfast buffet: daily from 7:30 am – 10:30 am
- Dinner:
- Monday to Thursday: small selection of evening dishes from 5:00 pm – 7:00 pm
- Friday & Saturday: exclusive four-course menu
Is dinner available during the week?
Yes. From Sunday to Thursday, we serve a small selection of evening dishes between 5:00 pm and 7:00 pm. Our bar & lounge is open daily.
What are the restaurant opening hours?
Our restaurant is open on Fridays and Saturdays from 6:00 pm – 10:00 pm. From Sunday to Thursday, our evening offer is served in the bar & lounge.
When is dinner served?
- Sunday to Thursday: 5:00 pm – 7:00 pm
- Friday & Saturday: restaurant open from 6:00 pm – 10:00 pm
Seating and order placement until 7:30 pm
Are vegetarian, vegan or gluten-free options available?
Yes, vegetarian options are available. Please inform us in advance of any special dietary requirements.
Can external guests dine at the restaurant?
External guests are welcome on Fridays and Saturdays, subject to availability. Reservation is recommended.
Wellness & Fitness
What wellness facilities are available?
- Five saunas
- Ayurvedic massages
Is there a fitness room?
Yes, daily from 7:00 am – 9:00 pm.
Children & Families
Are children welcome?
Yes.
Extra beds & baby cots:
- Adults: €81.00
- Children up to 12 years: €41.00
- Baby cot: €15.00
Activities & Surroundings
- Bastei
- Lilienstein
- Schwedenlöcher
- Fortress Königstein
Transfer service:
Transfer from the S-Bahn station Kurort Rathen to the hotel for €15.00.