General Information
Where is the hotel located?
Our hotel is located in the picturesque Saxon Switzerland in Struppen.
What category is the hotel?
Bei.Gretel is a 4-star superior hotel.
Check-in & Check-out
When can I check-in and check-out?
Check-in: from 2:00 PM
Check-out: until 11:00 AM
Are there parking facilities?
Yes, we offer free parking directly at the hotel. No reservation is required.
Is the hotel wheelchair accessible?
Yes.
What are the reception hours?
Our reception is open from 8:30 AM to 9:00 PM.
Booking & Cancellation
How can I book a room?
Rooms can be booked directly via our website, by phone at +49 35021 593370, or by email at willkommen@bei-gretel.de.
What are the cancellation policies?
Our cancellation policies can be found in your booking confirmation.
Rooms & Amenities
What room categories are available?
We offer a variety of room categories, including:
- Gretel Stübchen Single Room: Cozy single rooms for solo travelers, stylishly furnished with a comfortable bed and a view of the surrounding nature.
- Gretel Träumernest: Double rooms for couples or friends, equipped with a large bed and modern bathroom.
- Gretel Träumernest with Balcony: Spacious double rooms with an additional seating area and balcony.
- Gretel Weitblick: Rooms with stunning panoramic views of the landscape, ideal for guests who value peace and openness.
- Gretel Weitblick with Balcony: Similar to Weitblick, but with additional comfort and a balcony.
- Gretel Weitblick with Rooftop Terrace: A luxurious room with premium amenities and an unparalleled view, plus a private 30sqm rooftop terrace.
- Gretel Seelenluxus: Our exclusive junior suite for maximum comfort, with a balcony and a freestanding bathtub.
Are there any special amenities included in the room rate?
Yes, the following amenities are included in your stay:
- Rich breakfast to start your day perfectly
- Use of the sauna for relaxing moments
- Morning yoga – offered on 20 days a month at 7:00 AM (no registration required)
- Access to the fitness room for your individual workout
Additional wellness and sports offerings:
- Sauna use: Our sauna is also available to external guests (non-overnight guests). Prices are as follows:
- 3-hour package: 30 EUR
- Full day from 11:00 AM to 9:00 PM: 50 EUR
- An additional fee of 5 EUR per person applies for the use of the sauna bag.
- Massages: Relaxing massages can also be booked by external guests.
Is there Wi-Fi in the hotel?
Yes, free Wi-Fi is available throughout the hotel.
Are pets allowed?
No.
How often are the rooms cleaned?
Room cleaning is on request and can be ordered by hanging the appropriate sign on the door. This offers maximum flexibility while also contributing to sustainability.
Food & Drink
What dining options are available?
We offer a rich breakfast buffet from 7:30 AM to 10:30 AM.
On weekends, we serve a 4-course dinner, and during the week, à la carte dishes are available.
Are there vegetarian/vegan/gluten-free options?
Yes, we offer various options. Please let us know about special dietary requests when making your reservation.
What are the restaurant opening hours?
Our restaurant is open daily from 12:00 PM to 10:00 PM.
When is dinner served?
Our dinner starts at 6:30 PM. Please take a seat by 7:30 PM at the latest to place your order. Afterward, you can enjoy the evening in a pleasant atmosphere – our restaurant remains open until 10:00 PM.
Can external guests also dine in the restaurant?
Yes, please make a reservation in advance.
Wellness & Fitness
What wellness services are available?
Our wellness area includes 5 saunas (Finnish sauna, bio-sauna, steam sauna, 2 outdoor saunas) and Ayurvedic massages.
Does the hotel offer any special health or fitness services?
Yes, in addition to our fitness room, we also offer Hypoxie training – an innovative altitude training that improves oxygen intake and boosts well-being. Further information can be found here or directly at the reception.
Are spa treatments included in the room rate?
No, spa treatments are available for an additional fee.
Do I need to book treatments in advance?
Yes, we recommend booking in advance to secure your preferred time slots.
Is there a fitness room in the hotel?
Yes, our fitness room is available to guests from 7:00 AM to 9:00 PM.
Children & Families
Are children welcome at the hotel?
Yes, we are happy to welcome our younger guests.
Are there family rooms or extra beds?
We offer extra beds upon request. Please inform us when making your reservation.
Extra beds and baby cots
- Extra bed for adults: 81 EUR per night, including breakfast and sauna use.
- Children up to 12 years: 41 EUR per night, including breakfast and sauna use.
- Baby cot: 15 EUR per night.
Is there a play area or special services for children?
No.
Activities & Surroundings
What attractions are nearby?
Saxon Switzerland offers numerous hiking and biking trails, as well as impressive sights easily accessible from our hotel:
- Bastei – One of the most famous rock formations in Saxon Switzerland with breathtaking views.
- Lilienstein – A prominent table mountain with a fantastic view, popular with hikers.
- Schwedenlöcher – A beautiful hiking area with unique rock formations and narrow gorges.
- Königstein Fortress – One of the largest mountain fortresses in Europe, just a short drive away.
- Felsenbühne Rathen – An open-air theater located in the stunning rock landscape, offering exciting performances.
- Bastei Bridge – A historic bridge that spectacularly crosses the Bastei rocks and is a popular photo spot.
Can I rent bicycles or e-bikes at the hotel?
No, there are several bike rental services nearby.
Does the hotel offer guided tours?
No.
Does the hotel offer a transfer service?
Yes, we offer a transfer service from Kurort Rathen train station to the hotel for 15 EUR.